Billing Terms & Conditions

Welcome to Capshee. By making a purchase on our website, you agree to the following billing terms and conditions. Please read them carefully.


Accepted Payment Methods

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Payments: Apple Pay, Google Pay, Shop Pay

All transactions are processed securely, and your payment details are encrypted to ensure data protection.


Pricing & Currency

The default currency for all transactions on our website is USD ($). If a different currency is selected, our Shopify-powered currency converter will automatically adjust the displayed prices based on real-time exchange rates.

Please note that converted prices may vary slightly from the final checkout total due to exchange rate fluctuations.


Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details and receipt. If you do not receive an email within a few minutes, please check your spam or promotions folder.


Billing Information

To prevent fraud, we require that your billing details, such as name, billing address, and payment method, match the information associated with your bank or payment provider. Any discrepancies may result in your order being placed on hold or canceled.


Taxes & Duties

  • United States & United Kingdom: All applicable taxes (such as VAT) are included in the final price displayed at checkout.
  • Customs & Import Fees: Orders shipped to the United States may be subject to additional customs duties or import taxes, which are determined by local authorities and are the responsibility of the customer.


Order Cancellations

Orders may be canceled within 24 hours of placement for a full refund. If your order has already been processed or shipped, cancellation may no longer be possible.


Refunds & Chargebacks

Refunds are processed within 10 business days after receiving a returned item or approving a cancellation request.

Unauthorized chargebacks may lead to account restrictions. If you experience an issue with your order, we encourage you to contact us before filing a chargeback.


Security & Fraud Prevention

All transactions on our website are encrypted with SSL technology to ensure secure payment processing.

Capshee reserves the right to cancel any order suspected of fraud or unauthorized activity.


Contact Us

  • Address: 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
  • Email: hello@capshee.com
  • Phone: +1 341 208 1468
  • Support Hours: Monday - Friday, 08:00 AM - 04:00 PM

By placing an order on Capshee, you acknowledge and agree to these billing terms and conditions.